We are a team of experts delivering voice, support, and recovery services.
We specialize in inbound/outbound support, debt recovery, and custom BPO services. Our trained teams operate from Bangalore and Hyderabad to ensure efficient, scalable, and compliant business solutions tailored to client needs.
What drives Bright Vibe Technologies
We maintain the highest standards of ethics, transparency, and legal compliance in every process we deliver.
Our approach is built around client satisfaction—ensuring results through quality, responsiveness, and innovation.
We invest in people, processes, and training to consistently deliver high-performing teams and scalable solutions.
Clients Served
Projects Delivered
Support Hours
Team Members
Our Advanced Capabilities
Our DRA-certified professionals ensure secure and compliant debt recovery processes with professionalism.
We tailor every solution to client needs, offering flexibility in scope, reporting, and agent training.
Years of experience in banking, ecommerce, telecom, and B2B support across multiple service models.
We maintain robust systems with call monitoring, CRM tools, data security, and business continuity plans.
Quick ramp-up capability with trained staff and operational readiness across multiple locations.
We deliver consistent performance through daily MIS, live monitoring, and client-aligned KPIs.
Check Our Services
We manage customer service, complaint resolution, order tracking, and technical assistance with care and precision.
Our expert team handles tele-sales, lead generation, customer feedback, and campaign outreach professionally.
Certified DRA agents recover B2B and B2C dues through structured calling, skip tracing, and negotiation methods.
We integrate CRM tools to monitor interactions, streamline updates, and deliver daily reports for better performance.
Our team handles data entry, documentation, email handling, and support ticket resolution efficiently and securely.
We offer voice support in multiple Indian languages to serve diverse regional customers and improve satisfaction.
Frequently Asked Questions
We provide inbound and outbound call center services, DRA-certified debt recovery, lead generation, CRM support, and back-office operations tailored for multiple industries.
Yes, our team includes agents fluent in Hindi, English, Telugu, Kannada, and other regional languages to ensure clear and effective communication across different states.
Absolutely. Our recovery division is led by DRA-certified agents trained in RBI-compliant practices to manage collections ethically and professionally for both B2B and B2C portfolios.
We operate on secure infrastructure with access control, call recording, regular audits, and strict adherence to data privacy laws to protect client and customer information.
Yes, we have the operational flexibility and trained manpower to scale up quickly. We can onboard agents, set up processes, and begin operations within a short turnaround time.
We specialize in services for banking, NBFCs, e-commerce, telecom, EdTech, and logistics, offering custom voice and non-voice solutions as per each industry’s needs.
What they are saying about us
Bright Vibe’s DRA team has shown excellent professionalism and efficiency in handling our soft and hard recovery accounts. Their timely follow-ups and compliance are commendable.
Their recovery agents are highly trained and professional. We’ve seen improved collection rates and better customer communication since onboarding Bright Vibe Technologies.
We appreciate the consistent updates and daily MIS reports. Bright Vibe ensures every account is handled with care and in full compliance with banking norms.
Contact Us
Site No 74, M.c.e.c.h.s. Layout,
Bangalore, Karnataka 560077
+91 76193 16911
+91 78999 10333
brightvibetechnologies@gmail.com
Monday - Saturday
9:00AM - 05:00PM
